Information on how we protect your privacy and manage cookies.
Privacy Policy
This privacy policy sets out how Silver Stoves uses and protects any information that you give Silver Stoves when you use this website.
Silver Stoves is committed to ensuring that your privacy is protected.
What we collect
We may collect the following information (where you have given it to us):
- Your name
- Your contact information including email address
- Details of your enquiry
What do we do with the information?
We will use the information you provide to:
- communicate with you
- fulfil your requests – such as provide information
- record any contact we have with you
- if you have agreed to it, provide you with information that we think may be of interest to you
Sharing your information
We will only share your information if we are legally required to do so or we believe it is necessary to protect or defend our rights.
Storing your information
Information is stored by us and our selected providers on computers located in the UK and Europe. We may also store information in paper files.
We place great importance on the security of all personal information and have measures in place to attempt to protect against the loss, misuse and alteration of personal data under our control. While we cannot ensure or guarantee that loss of data will not occur while it is under our control or whilst it is being transferred, we use our best efforts to try to prevent this.
What we don’t do with your information
We never sell or share your information to other organisations to use for their own purposes.
Cookies
What are cookies?
A cookie is a small file which is placed on your computer’s hard drive when you visit a website. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the site owners, such as which pages you find useful or not. A web browser normally deletes session cookies when it quits. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. Cookies are used on this site to maintain functionality as you move between pages.
How we use cookies
We use some widely-used third-party plugins (such as Google Analytics) as marketing tools, and to provide convenient tools for visitors, which create cookies. We do not control the dissemination of third-party cookies and you should check the relevant third party website for more information about these.
How to manage your cookies
Cookies are sent to your browser by a website and then stored in the cookies directory of your device. To check and update your cookies settings, you will need to know what browser you are using and what version of it you have. You can usually find this out by opening the browser (just as if you were going to use the internet) and then clicking on ‘Help’ and then ‘About’.
To find out how to allow, block, delete and manage the cookies on all standard web browsers, go to www.allaboutcookies.org and select the browser and version you are using. You’ll also find information about how to delete cookies from your computer.
If you choose to have your browsers refuse cookies, this may prevent you from taking full advantage of this website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.
Data retention
We will retain your personal information for as long as we deem it necessary for the purposes outlined above.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
If at any time you decide you no longer want to be contacted by us, please email info@silverstoves.co.uk and we will remove you from our database.
Your consent
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times.
Last updated: January 2025